• Have all your event details ready before reaching out. Think location, dates, times, guest count, and any rental needs you have. This helps us zip through the process and get you the info you need in a jiffy.
• Hop into our collection to request a quote. Every single one of our rentals is listed there, and you can build your shopping cart while inputting those crucial event details. It’s the express lane to a speedy response!
• Flexibility is key, especially on busy weekends when deliveries might be limited. Being open to delivery times during the week can make things smoother for everyone.
• Looking to pick up your rentals? Swing by our Franklin Warehouse Monday through Friday, 9 am to 5 pm. Just a heads-up, not all items are eligible for customer pickups.
• Got a quick question? Hit us up on our online chat, nestled in the bottom right corner of our website. We’re all ears!
• One message is all it takes. Please resist the urge to bombard us with calls, emails, or multiple inquiry forms. Trust us, your query is in good hands, and we’ll be reaching out just as soon as we can.
• Above all, kindness and patience go a long way. 

And hey, if you’ve got an event on the horizon, that’s fantastic news! We’re gearing up for a bustling event season, and inventory flies off the shelves. If you already know what you need, don’t hesitate to shoot us your orders pronto. We’ll make sure everything’s squared away and ready to roll.

We’re incredibly grateful for your ongoing support, and we’re here to make sure you always have a place at the table.

-The Ivory Events Team